Insurance in Super - Voluntary Code of Practice

Wednesday, 28 March 2018

Club Plus Super supports the key principles of the Insurance in Superannuation Voluntary Code of Practice (Code) that:

  • Our default insurance cover should be appropriate and affordable and must not inappropriately erode our members’ retirement incomes;
  • Our member communications should be clear, timely and in plain language to assist our members to understand their insurance cover; and
  • We should take an active role in managing claims for our members’ insured benefits and regularly update them on the progress of their claims.

Club Plus Super’s current insurance offering was implemented after extensive member consultation, including surveys and workshops, and has been designed as appropriate for our members. Over the coming months we will review our current insurance benefit design and processes against the new benchmarks set by the Code. We already comply with many aspects of the Code, and our review will aim to adopt all provisions that we assess will produce tangible benefits for our members.