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Don’t get phished

Warning signs of online scams
More Australians than ever are managing their finances and other tasks online, thanks to the convenience and speed offered by the internet. Unfortunately, that convenience provides opportunities for online scammers to take advantage of unsafe online practices and systems.

While Club Plus Super maintains secure online services and constantly monitors member accounts for suspicious activity, you should be aware of scam warning signs.

The techniques used by online scammers are becoming more sophisticated. Of all methods, phishing is the most common.

Phishing scams aim to steal sensitive information using emails, text messages or phone calls that pretend to be from trustworthy sources.

While some phishing scams are obvious, others are more subtle. Either way, they always ask for sensitive information that can be used to steal money or online identities.

Warning signs
Here are three warning signs that may give away a phishing scam.

  • They want your details: Scammers often send emails, text messages or make calls pretending to be from banks, telcos, super providers and other businesses asking to verify or update personal information. Unless you’re certain they are who they claim to be, never provide your details.
  • They’re not the brightest sparks: Email and text message scams are often riddled with spelling and grammatical errors – and they may get your name wrong.
  • They direct you to dodgy websites: Scam emails and text messages will often provide links to illegitimate websites, often with similar URLs to the real thing (e.g., that request your personal details. If a website address seems even slightly dodgy, never access it or provide your information.

Club Plus Super will NEVER send emails asking you to confirm or verify any personal information.
Remember, your gut feeling is often right. If you receive an email, text message or phone call from Club Plus Super that seems suspicious, contact us so we can investigate further.

Act now to boost your online security

Secure your passwords
: Longer and more complex passwords made up of random letters, numbers and symbols are most secure. If your current passwords don’t meet that standard, update them now
Mix it up: Never use one password for all your online accounts – and change your passwords regularly.
Check if your email has been stolen: To find out if an email password has been stolen, enter the email address at
Automate your web browsers: The security of your web browser is your main defence against many online threats. To ensure your browser is secure against the latest online attacks, switch on automatic updates.
Be aware: Find out about the latest scams

Do you think you’ve had your ID stolen?
If you think you’ve had your identity stolen visit for information on what to do next.